top of page
FAQ
-
Is there a minimum order?$300 total (this can be any items from Farmhouse English cookies or #SPARKLE)
-
Where do you ship from?Toronto - Canada
-
How long to get my order?We ship according to your requested ship date. Please note that our warehouse will check more than 1 nominated ground carrier in Canada. They utilize the best rates and best transit times to have your order arrive on the required date on your order.
-
Shipping Charges?Although the product is imported, don't worry, we only add on standard shipping charges from our warehouse to your desination. We do not any surcharge to the shipping fees.
-
What if I receive damaged product?Call the office immediately at 312-396-8008 or email joe@triconnectinc.com. We pride ourselves on excellent customer service. DO NOT issue a call tag. We will quickly resolve with a credit or replacement.
bottom of page