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FAQ
  • Is there a minimum order?
    $300 total (this can be any items from Farmhouse English cookies or #SPARKLE)
  • Where do you ship from?
    Toronto - Canada
  • How long to get my order?
    We ship according to your requested ship date. Please note that our warehouse will check more than 1 nominated ground carrier in Canada. They utilize the best rates and best transit times to have your order arrive on the required date on your order.
  • Shipping Charges?
    Although the product is imported, don't worry, we only add on standard shipping charges from our warehouse to your desination. We do not any surcharge to the shipping fees.
  • What if I receive damaged product?
    Call the office immediately at 312-396-8008 or email joe@triconnectinc.com. We pride ourselves on excellent customer service. DO NOT issue a call tag. We will quickly resolve with a credit or replacement.
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